Privacy Policy

1. INFORMATION WE COLLECT

We collect the following information:

• Personal Identification Information (Name, Email, Mobile, Address)
• Business Data (GST Number, Company Name, PAN, Bank Details if provided)
• Product & Order History
• Device & Browser Information (via Cookies & Analytics)
• User Behavior (Pages Visited, Time Spent, Quotes Generated)

2. USE OF DATA

• To provide seamless quoting and procurement experience.
• To analyze behavior and improve our features.
• To offer customized pricing and promotions.
• To communicate with you regarding orders, updates, or changes.
• For legal compliance.

3. COOKIES & TRACKING

• Third-party tools like Google Analytics may be used.
• You may disable cookies in your browser, but this may affect functionality.

4. DATA SHARING

Data may be shared with:

• Logistics and delivery partners
• Payment processors
• Analytics or CRM service providers
• Government or law enforcement upon legal request
• Other Parties / Stake holders

5. USER RIGHTS

• You may request access to your data or request correction/deletion by writing to our support team.
• We may retain data for accounting, compliance, or internal analytics even after termination.

6. DATA SECURITY

• We use best practices to secure your data, including encrypted storage and SSL protocols.
• Despite precautions, we cannot guarantee absolute security. Use the platform at your own risk.

7. CHILDREN'S PRIVACY

Our platform is strictly for business entities and individuals over 18 years of age.

8. CHANGES TO POLICY

We may revise these policies periodically. Continued use of the Platform indicates acceptance of such changes.

9. USE OF COOKIES AND TRACKING

• We use cookies and other tracking technologies to personalize your experience, analyze usage patterns, and display targeted ads (if applicable).
• Users can manage cookie preferences through their browser settings.

10. USER DATA RIGHTS

Users have the right to:

• Access personal data we hold about them
• Request correction or deletion of their data
• Withdraw consent at any time by emailing [email protected]

11. DATA PROTECTION AND STORAGE

• All user data is stored on secure servers with encryption, firewalls, and multi-layered security protocols.
• We ensure best practices in data minimization and role-based access control for staff and systems.

12. RETENTION OF DATA

• We retain user data as long as your account is active or as needed for legitimate business or legal purposes.
• Inactive user data may be archived or anonymized after 5 years unless earlier deletion is requested.

13. CHANGES TO THIS POLICY

• We reserve the right to revise this Privacy Policy at any time.
• Significant changes will be communicated to users via email or on our platform.