MetaleMart — Frequently Asked Questions

How do I buy metals on MetaleMart?

Search or browse by shape, material and grade. Open the product page, pick the size and quantity, add to cart and place the order. Payment is via PhonePe (UPI, cards, netbanking) or wallet top-up. You'll receive a proforma invoice; once paid, the seller dispatches and shares the tax invoice and Mill Test Certificate if applicable.

What is MTC?

Mill Test Certificate — a document from the mill certifying the chemistry and mechanical properties of the metal batch. Most stainless steel, alloy steel, tool steel and special alloy orders ship with MTC. Request MTC at the cart stage.

Do you offer cut-to-size?

Yes — cut-to-length and cut-to-width are available on most stock. Cut charges follow the "higher of two" rule between piece-rate and per-kg-rate. Charges are shown transparently in the cart.

How is delivery handled?

PAN-India delivery with tracked logistics. Lead time depends on location and quantity. Stock-location pincode is shown on each product. See our shipping policy.

What's the refund policy?

7-day returns for mismatch with order specifications or MTC. See our refund & return policy for the full process.

How do I sell on MetaleMart?

Register as a seller, complete GST and address verification, upload your catalog (AI smart upload or single-product), and set live rates. Orders flow in automatically once your products are approved.

Is there GST on orders?

Yes. MetaleMart is registered in Maharashtra (GST 27AXBPB5737H2ZL). Tax invoices are issued for every order. For intra-Maharashtra orders, CGST + SGST; for inter-state orders, IGST.